Sharon Mace, owner and operator of A Special Touch Funeral & Cremation Service, in Dublin, California. Situated deep within the Dublin Tech Center, the firm has no outstanding physical presence within her community: no memorable architectural feature defines the funeral facility. Everything outstanding must come from within her. Her emotional connection with client families is profound, and her willingness to exceed their expectations is one way she differentiates herself from the competition. One way she exceeds the norm and transcends expectations is through her partnership with Funeral Home Gifts. Every family who has a memorial or funeral service receives a blanket as her gift, and the blanket is a major focal point of the ceremony.
Sharon has built the initial cost of a Tribute Blanket into her General Price List. While this is a common strategy for our partners, Sharon has seen striking return on the gesture. Download the Case Study to learn more.